See a short overview of Scorecarding
Scorecards and Metrics enhance conventional reporting by including user-set targets. You can set targets for operational priorities in your own department and monitor your progress. You can also use targets to manage objectives and execute on the larger strategy with approaches such as the Balanced Scorecard.
Scorecards and Metrics Management provide:
- Greater efficiency-Align tactics with strategy to use resources effectively.
- Increased accountability-Assign owners for each metric and responsibility for performance.
- Increased focus-Concentrate on priorities and eliminate distractions.
- Improved communication-Communicate results and actions taken to manage performance.
- Improved collaboration-Use metrics to link together people, departments, and processes.
Scorecarding and Metrics Management software gives you the features and capabilities essential to building a strategy-focused organization:
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Interactive strategy maps
- Communicate your strategic goals clearly and consistently across your organization.
- Identify key processes and areas of expertise where you must excel to succeed.
- Illustrate cause-and-effect relationships between departments, processes, and metrics.
- Lay a foundation for scorecards at the country, division, or departmental level.
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Intelligent metrics grouping
- Group metrics according to key perspectives: Financial, Customer, Internal Processes, and Learning and Innovation.
- You can also view metrics by project, owner, status, or individually.
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Delta management
- Compare current performance against targets across your key metrics.
- See which metrics have changed the most, the least, or the most quickly.
- Focus employee attention on issues that need immediate action.
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Leading and lagging indicators
- Use leading indicators like customer satisfaction as an early warning system or to predict future performance.
- Use lagging indicators as a historical record of past results.
- Connect leading and lagging indicators to see how current trends will impact financial outcomes.
- Balance qualitative and quantitative data.
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Cross-functional data access and management
- Integrate data from different departments and applications.
- Build metrics using one or more key ratios.
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Solutions